Dashboards
Introduction
A dashboard is the entry point for analyzing the performance of infrastructure within OpsRamp. The dashboard displays widgets that can be configured with widget preferences, display preferences, and chart styles. You can create one or more customized dashboards.
A new shared dashboard is automatically created for partner and client users if you have any public cloud integration configured. Cloud Dashboard comes with the new cloud widgets to give you an overview of your cloud assets and spend.
Types of Dashboards
Partner Dashboard
A partner dashboard is a default dashboard, partner administrator is the owner of the default dashboard.
Client Dashboard
If a client user saves a dashboard that is created by partner administrator, then the client user will be the owner of the dashboard and it appears as a private dashboard.
Cloud Dashboard
Cloud dashboard is the default dashboard if you have any public cloud infrastructure (AWS, Azure, and GCE) onboarded on your environment.
Following are the widgets that are shown on the cloud dashboard.
Global Assets: Global Assets widget shows the geographical distribution of your IT assets. This includes assets in your data centers as well as on the cloud.
To get your data center on to the geographical map, you must add a site for the datacenter.
To add a Site,
Other Cloud Widgets
Manage Dashboard
Scope of Dashboard
When a Partner creates a new dashboard and selects the current partner from the Scope, the dashboard is treated as a private dashboard for that particular Partner.
When a Partner creates a dashboard with Scope as All Partners then that dashboard is available for all partners.
When a Client creates a new dashboard and selects current Client from the Scope, the dashboard is treated as a private dashboard for that particular Client.
When a Client creates a dashboard with Scope as All Clients then that dashboard is available for all clients.
Default Dashboard
The partner administrator is the owner of the default dashboard.
If you Save the dashboard you will be the owner of the dashboard and it will be your private dashboard.
Variables and Templates
You can define and assign variables in applicable dashboard widgets for values associated with the following resource group categories:
Device Group
Service Group
Site
Kubernetes
Docker
Variables make it easier to reuse dashboards with the same widgets, but with different resource category values without editing individual widgets.
OpsRamp provides built-in templates for Kubernetes and Docker resource groups.
Create Dashboard
To create a new dashboard,
Click
dashboard menu and click New Dashboard.Provide the name and select the scope of the dashboard.
Choose the template from the available list.
Select the variable Type from the dropdown and provide a variable name.
Select Value and click
to activate the variable.Click Save. A new dashboard is created.
Supported Fields:
Field Name
Description
Name
Name of the dashboard to be created
Scope
Client name: Limits the scope of the dashboard to the chosen client Any client: Dashboard will be accessible by all clients across the partner
Templates
Templates to which the variables need to be applied
Variables
Note:
New variables cannot be added to the chosen template while creating a new dashboard. Variables that are pre-mapped to the template are auto-populated.
To add new variables, create a dashboard and use Edit option.
Save Dashboard
Save As feature is used to create a copy of an existing dashboard.
When a Partner performs Save As on a dashboard and selects the current partner from the Scope, the dashboard is treated as a private dashboard for that particular partner.
When a Partner performs Save As on a dashboard with Scope as All Partners then that dashboard is available all partners.
When a Client performs Save As on a dashboard and selects the current client from the Scope, the dashboard is treated as a private dashboard for that particular client.
When a Client performs Save As on a dashboard with scope as All Clients then that dashboard is available for all clients.
To create a copy of an existing dashboard,
Click
menu and click Save As.Enter a new name for the dashboard and click Save.
Edit Dashboard
An owner can rename or add new variables to their private dashboard.
To edit a dashboard:
Click
menu and click Edit.
Click
to add new variables to the dashboard.
Click Save.
Delete Dashboard
A client user can delete their private dashboard.
A client administrator can delete shared dashboard of other users within the client.
A partner administrator can delete shared dashboard of other clients within the partner.
To delete a dashboard,
Click
menu and then click Remove.Click Yes to confirm the deletion of the dashboard.
Share Dashboard
A private dashboard can be shared.
A partner user can share a client dashboard with a client within the partner.
A client user can share the private dashboard with other users within the client.
To share a dashboard,
Click
menu and click Share.Select the Partner and the Client and then click OK to confirm.
To UnShare a dashboard, click dashboard DashboardMenu.png menu and click UnShare.
Note
A partner can select the client to whom the dashboard needs to be shared.
The dashboard is shared across all the users across the client if there is no scope for selecting a specific user.
Share Dashboard Link
Share a Link is used to share the dashboard URL to a specified user through Email. To share a dashboard link,
Click
menu and click Share Link.Enter the Email and click Send. You can send to multiple Email ids by providing Emails separated by a comma.
Dashboard Information
Info gives information regarding Dashboard. To get the dashboard information, click menu and click Info.
Additional Features
Refresh Dashboard
Click 
refresh at the top-right corner of the dashboard to force refresh the dashboard. Screen View
Fullscreen View
Click 
fullscreen at the top-right corner of the dashboard to view the widgets in fullscreen mode.
Manage Visibility
Click 
manage visibility at the top-right corner of the dashboard to zoom-in and zoom-out the widget visibility.
Widgets
Widgets are items placed on the dashboard that displays the status of devices you are monitoring or managing.
Widgets are graphical elements in the dashboard layout.
Widgets can be viewed as a list, pie chart, donut chart, column chart, or count.
Partner Widget – Predefined
Alert Trend
Alert trend of total non-acknowledged critical and warning alerts over specific time duration.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard
Alert View
Snapshot
Line Chart Area Chart
Active Consoles
Lists users who currently access consoles of managed infrastructure devices.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard
Device View
Snapshot
HTML
Device Availability
Device availability categorized by the number of devices up, down, unknown and degraded.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard Device Group Service Group
Device View
Snapshot
HTML
Integration Failure Activity
Displays the total number of failure integrations over a specific period of time.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard
Device View
Time Duration Based
HTML
Inventory by OS
Total infrastructure report categorized by device operating system.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard
Device View
Snapshot
List
Inventory by Type
Total infrastructure report categorized by device type.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard
Device View
Snapshot
List Pie Chant Donut Chart Column Chart
Top Metric Utilization
Top devices/resources of either CPU, Disk, Memory, Interfaces, WANLink Utilization shown by latest or last six hours aggregate values.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard Device Group Dashboard Service Group Dashboard
Device View Monitor View
Snapshot Latest or Aggregate of last 6 hours
HTML
Partner Widget – Customized
Select the predefined widget to meet most common use cases.
Customize the widget to design custom use cases with the help of different resource metrics.
See here for configuring widget on the dashboard.
Device Count Widget
A Device Count Widget is defined by specifying the following:
Match by using Regular Expressions.
Select Metric
Time Period
Widget Title
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard
Device View
Snapshot
Value
Service Desk Widget
A Service Desk Widget is defined by specifying the following:
Request Type
Source
Source Type
Select Metric
Duration
Display Preference
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard
Service Desk Request View Time Bound Request View Task Request View Incident View Problem View Change Request View
Time Duration
Pie Chart Donut Chart Column Chart List Value
Text Widget
A Text widget is used to create a text.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard
Text
Snapshot
Text
Image Widget
An Image widget is used to upload Images.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard
Image
Snapshot
Image
Client Widget – Predefined
Active Consoles
Lists users who currently access consoles of managed infrastructure devices.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard
Device View
Snapshot
HTML
Alert Trend
An alert trend of total non-acknowledged critical and warning alerts over a specific time duration.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard
Alert View
Snapshot
Line Chart Area Chart
Alert Volume
Devices/Resources that have a total number of open critical and warning alerts.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Client Dashboard
Device View Alert View
Snapshot
List
Antivirus Status
Devices/Resources count categorized by antivirus definitions up to date, older than a week, older than a month.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Client Dashboard
Device View
Snapshot
List Pie Chart Donut Chart Column Chart
Device Availability
Device availability categorized by the number of devices up, down, unknown and degraded.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard Device Group Service Group
Device View
Snapshot
HTML
Device Group Availability
Device group availability, member groups availability categorized by the number of devices up, down, unknown and degraded.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Client Dashboard Device Group Dashboard
Device View
Snapshot
HTML
Integration Failure Activity
Displays the total number of failure integrations over a specific period of time.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard
Device View
Time Duration Based
HTML
Inventory by OS
Total infrastructure report categorized by device operating system.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard
Device View
Snapshot
List
Inventory by Type
Total infrastructure report categorized by device type.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard
Device View
Snapshot
List Pie Chant Donut Chart Column Chart
Network Backup Status
Devices/Resources count categorized by network backup configured, network backup not configured.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Client Dashboard
Device View
Snapshot
Pie Chart Donut Chart Column Chart List
Patch Pending Approvals
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Client Dashboard
Device View Patch Approval View
Snapshot
HTML
Patch Status
Devices count categorized by patch installed, pending for installation of approved critical and security patches. The widget displays data as per the most recent patch scan conducted within the last 30 days.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Client Dashboard
Device View Patch Approval View
Snapshot
Pie Chart Donut Chart Column Chart List
Project
Project related information like:
Recent Projects
Projects By Progress
Projects By Status
Projects By Type
Projects Creation Status
My Requests By Status
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Client Dashboard
Task Request View
Snapshot
List
Schedule Maintenance Status
Devices count categorized by maintenance window scheduled for now, next one hour, next 24 hours.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Client Dashboard
Device View
Snapshot
Value List
Service Availability
Service availability categorized by the number of devices up, down, unknown and degraded.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Client Dashboard Service Group Dashboard
Device View
Time Duration Based
Value List
Service Status
Service availability categorized by the number of devices up, down, unknown and degraded.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Client Dashboard Service Group Dashboard
Device View
Time Duration Based
Data Availability
Site Availability
Service availability categorized by the number of devices up, down, unknown and degraded.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Client Dashboard Service Group Dashboard
Device View
Time Duration Based
HTML
Task
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Client Dashboard
Task Request View
Time Duration Based
Pie Chart Donut Chart Column Chart List
Top Metric Utilization
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard Device Group Dashboard Service Group Dashboard
Device View Monitor View
Snapshot Latest or Aggregate of last 6 hours
HTML
Customized widget
Widgets are items placed on the dashboard that displays the status of devices you are monitoring or managing.
Widgets can be viewed as a list, pie chart, donut chart, column chart, and count.
Client Widget – Customized
Metric Value Widget
Aggregate monitor value is shown for the given metric.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Client Dashboard Device Group Dashboard Service Group Dashboard
Device View
Latest Value Time-Based Duration
Value
Metric List Widget
Devices/Resources shown with the latest value of the given monitor metric.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Client Dashboard Device Group Dashboard Service Group Dashboard
Device View
Snapshot
List
Time Series Widget
Monitor time series chart shown for the selected resources and monitor metric.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Client Dashboard Device Group Dashboard Service Group Dashboard
Device View Monitors
Time-Based Duration
List Line Chart Area Chart
Device Count Widget
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard
Device View
Snapshot
Value
Service Desk Widget
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard
Service Desk Request View Time Bound Request View Task Request View Incident View Problem View Change Request View
Time-Based Duration
Pie Chart Donut Chart Column Chart List Value
Text Widget
A Text widget is used to create a text.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard
Text
Snapshot
Text
Image Widget
An Image widget is used to upload Images.
Visibility
Permission
Snapshot/Duration Based
Supported Formats
Partner Dashboard Client Dashboard
Image
Snapshot
Image
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